In compliance with the Spanish Law of Information Society Services (LSSI) published in the Official State Bulletin (B.O.E.) on 12 July 2002, the following is published:
The service provider of the website is Camalize SL (hereinafter “Camaloon”) with intracommunity tax ID ESB65660656 with registered offices in Carrer Àlaba 61, 5-2, 08005 Barcelona, Spain. Registered in the Barcelona Register of Companies: Volume 42856, Page 96, Sheet B 415963.
Camaloon provides a series of Internet services to its users and customers. One of said services is that of offering personalized items such as badges, magnets, stickers, decorative vinyls, skins, T-shirts and mirrors. Camaloon website users may acquire products for their own use or for selling them to third parties.
To be a registered user of the Camaloon website you must be over 18 years of age
Camaloon offers a limited and revocable licence to access and use its website and its services in accordance with its General Terms and Conditions of Use. This licence does not include the right to collect or use information on the website for purposes forbidden by Camaloon, to compete with Camaloon, to create graphics based on the contents of Camaloon, or to save a copy of the website.
You may not attempt to cause any damage to the Camaloon website or service. For example, and without this being a complete and exhaustive list, you may not:
a) Obstruct Camaloon service using a virus or other programs designed to cause damage to any software or hardware.
b) Change or create any technology used on the Camaloon website.
c) Use any type of script, robot or technology to monitor the Camaloon website.
d) Collect emails or other information via the Camaloon service.
e) Pass yourself off as another person or entity.
At Camaloon we are especially concerned about security and guaranteeing the confidentiality of data provided by our customers. We undertake to provide you with the best service and the best on-line experience.
As soon as a customer places an order via our secure server, their personal details, address and details relating to their purchases and methods of payment, are included in a file on our database in order to process the order. Under no circumstances will personal information be transmitted or sold by Camaloon
In compliance with the provisions of Organic Law 15/1999 of 13th December, Personal Data Protection, we inform you that:
The entity responsible for this file is Camalize SL with Tax Identification Code ESB65660656 and registered offices in c/Àlaba, 61. 5-2, 08005 Barcelona, Spain.
Camalize SL guarantees the confidentiality of all the data provided by its customers. In addition to the minimums established by law, data collection and treatment is carried out implementing security levels preventing data loss or handling.
In accordance with current legislation, all Camaloon customers have rights of access, rectification, cancellation and opposition of their data. Furthermore, at any time, the customer may express his desire NOT to receive any type of advertising. To exercise these rights, customers can contact by surface mail this address: Camaloon – Dep. Customer Service c/Àlaba, 61. 5-2, 08005 Barcelona, Spain attaching a photo copy of their National Identity Card or send an email to email@example.com
For best provision of its services, Camalize SL is obliged to provide certain data about its customers (name, address, telephone, etc.) to other companies that collaborate in the provision of services (hauliers, etc.). In any event, the data provided are strictly necessary for the specific activity to be undertaken.
At Camaloon we are particularly concerned about security and guaranteeing the confidentiality of data provided by our customers. We undertake to provide the best service and best on-line experience.
To make a purchase, you must send us your order by the Internet via the purchase process enabled to that end. Please check the simple purchasing guide.
The prices of products shown on the Camaloon website under the category of products “Create”, does not include VAT, a breakdown of this Value Added Tax (VAT) as well as shipping costs will be provided during the purchase process on the payment Gateway of the Camaloon website. In relation to products under the heading “Artists' works”, these already include Value Added Tax (VAT) and in the final invoice on the payment gateway you will be able to calculate the shipping costs as well as the amount of VAT. In any event, on the Camaloon payment Gateway there will always be a breakdown of all the amounts prior to acceptance of the purchase.
Tax law applies depending on the destination country for the goods and the Customer's tax rate and residence. If you are in any doubt about VAT exemption, please contact us directly on firstname.lastname@example.org
On placing an order, the customer will pay the amount by means of a credit card or bank transfer. Only in this way will it be passed on to production. In certain cases and to prevent possible fraud, Camaloon reserves the right to request customers to use a specific method of payment.
Camaloon ships its orders to customers resident in the Iberian Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla via different hauliers. Delivery costs are calculated automatically when a quote or order is placed and are calculated based on weight and destination of the order. Consult our delivery information page to obtain detailed information on delivery time per country.
Delivery times vary depending on quantity ordered and countries were the shipment must be made. Please consult the Production Timelines page for the expected production times. It is possible that for one reason or another, an order may suffer certain delays in production, due to stock shortages, prior customer confirmation, etc. In any case Camaloon.com shall deliver the products at the shipping address indicated by the customer in the shortest possible time according to the production timelines and shipment time and in any case, always within thirty (30) calendar days from the date on which the order was made.
Shipment deadlines may vary due to extraordinary incidents affecting the haulier and difficulties in delivery of the goods. Camaloon does not take any responsibility for delays caused by the transport agency, but it does undertake to replace any order that has been damaged or lost by said agency within a reasonable period of time.
The user may change or add a new design, change the delivery or invoice address or cancel the order, provided that the order has not entered the production process.
To do so, the user must send an email to email@example.com attaching the order reference number and Camaloon will report on the state of their order and whether it can be changed or cancelled.
Likewise the user will have fourteen (14) days to withdraw his purchase and return the product from the time they receive the order. To do so an email must be sent to firstname.lastname@example.org requesting return of the order.
For personalised products no changes or returns will be accepted.
In order to make any change or return of any product, the user must return the product in perfect condition without having begun using it. Shipment costs for returns are at the customer's expense and must be handled by them.
Once the material has been returned and its condition checked, the amount paid for the product will be returned together with initial basic delivery costs (standard delivery). If the return is due to an error on the part of Camaloon, the delivery costs of returning the product will be at their expense, otherwise the user must pay the return delivery costs.
Camaloon will reimburse return costs within 14 days after effective receipt of the product to be returned and via the same purchase method used by the purchaser.
These general conditions do not govern the supply of services or sale of products by third parties who use direct links to the Camaloon website via banners or other hypertext links. Before sending orders or purchasing products and services from these third parties, we recommend you check the general terms and conditions of sale and use of said third party since Camaloon cannot be considered in any way responsible for the supply of services made by third parties or for the implementation of e-commerce transactions by users and third parties.
Intellectual Property for user images
In the event that a user would personalize a product of the Camaloon website, with an image suggested by the user and not included in the Camaloon catalogue of images, the user guarantees that they have all the Intellectual and Industrial Property rights as well as any right of image or privacy concerning legal persons who might exist, needed for the exploitation of the image in the form and way needed to obtain the personalized product they desire. In turn, the user grants Camaloon, via the personalization service “CREATE” on the Camaloon website, a limited licence to reproduce, communicate, distribute and adapt the image suggested by the user on the personalized product or products ordered by the user. Once the product has been made and sent to the user's address, said licence will be rescinded. The user absolves Camaloon from any responsibility for claims by third parties arising from the illegitimate or criminal use of images subject to Intellectual or Industrial Property rights or rights of image or privacy of legal persons on personalized products via the Camaloon website.
Camaloon reserves the right to modify the distribution, organisation and appearance of its website and the services it offers, and may change or suspend any aspect of its services and/or prices without prior notice and without any liability on the part of either party.
Camaloon.com reserves the right to modify the distribution, organization, and appearance of the site and the services offered, and can change or suspend its services and/or prices without advance notice and without further obligation.
Camaloon, at its own discretion and with or without warning, may:
Suspend or limit the use of Camaloon by a specific user, as well as completely close an account.
Remove any content it deems fit from Camaloon servers and directories
Prohibit the use of Camaloon services
Camaloon reserves the right to use the material and communications sent by users in: questions, comments, forums, ideas and competitions; for marketing or other promotional activities, without these communications being deemed confidential and always respecting user's personal data
Camaloon will not be held liable for those other websites or files to which it is possible to access through links available in its content, since said linked pages are the responsibility of their respective owners. Camaloon, therefore, neither approves, nor takes ownership of the products, services, content, information, data, files and any other kind of material on said web pages or files and does not control or take liability for the quality, legality, reliability and usefulness of the information, content and services on the linked sites and which are outside this page. In the event that it is deemed convenient or a competent body declares the illegality of the data, ordering its withdrawal or make access to it impossible, or the existence of an injury had been declared, and we had been expressly notified of the corresponding resolution, the links indicated would be immediately removed.
Camaloon does not accept any liability for damages of any kind that may be attributed to the lack of availability or continuity of the Camaloon website.
These General Terms and Conditions are governed by Spanish law.
If the purchase of products is made by an Individual, for the settlement of possible disputes, the parties undertake to subject themselves, by choice, and waiving any other jurisdiction that may be applicable, to courts and tribunals with jurisdiction over the customer.
If the purchase of products is made by a Company, the parties undertake to subject themselves, by choice, and waiving any other jurisdiction that may be applicable, to courts and tribunals with jurisdiction over Camaloon.